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Webinar Complaints and Criticism Webinar (Pre-Order)

Overview


Clients have high expectations and are increasingly willing to complain or criticise if the legal services they receive are below, or are perceived to be below, their expected standards. Join our expert, Martin Richardson, as he provides practical advice to minimise the chance of complaints occurring and how to handle them if they do.

This webinar covers:

  • Complaints and criticism prevention
  • Complaints and criticism recovery

Details


Type
Webinar
Level
Intermediate
CPD
1 hours
SRA

Speakers


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Fees


£35.00
Package Price
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£120.00
Non Member

(Excluding VAT)


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