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Webinar Client Management Skills for Residential Conveyancers Webinar (On-Demand)


This webinar looks at the role of the residential conveyancer in dealing with clients remotely and in person. It examines the scope of the retainer and dealing with client expectations.

The webinar is a useful examination of key issues with practical suggestions for improving and developing the conveyancer/client relationship.

Topics covered include:

  • Attending the client – telephone, email and meetings
  • Attendance notes – when to make them and what to record
  • Dealing with difficult clients
  • Informed consent – what does it mean?
  • What causes complaints?


Available until: Thu 05 Jul 2018



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