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Webinar When things go wrong: Complaints to Social Services and the Legal Ombudsman Webinar (Pre-Order)

Overview


Sadly, you will sometimes have clients who need to complain about the social care services they have received. This webinar looks at making complaints to social services and the LG Ombudsman. Caroline Bielanska gives tips to give you the best chance of securing a positive resolution for your clients.

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Topics covered include:

  • Identifying clearly what has gone wrong
  • Complaining to the Local authority- process
  • What hurdles are acceptable to jump?
  • Complaining to the Local Government Ombudsman- process
  • Compiling the best supporting evidence
  • Judicial review as an alternative

Details


Type
Webinar
Level
Intermediate
CPD
1 hours
SRA
N/A

Speakers


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Fees


£35.00
Package Price
Click here for details

£120.00
Non Member

(Excluding VAT)

Brochure


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